Cache of job #13906865

Job Title

Personal Lines Administrator


Matrix Recruitment




What you need to know. You will work as a Personal Lines Administrator for our client, an Insurance Brokers in Tullow, CoCarlow.Our client is 100% Irish owned and operated insurance broker. They are a family run business with a strong emphasis on customer service. This is a permanent role. Your new job. Respond to customer queries in an efficient and timely manner. Manage all customer queries and escalate questions if necessary. Take on a variety of new and changing tasks and challenges which can change regularly. Manage customer relationship independently while also taking instruction and coaching from senior team members. Respond to customer queries relating to our products (home, motor, travel & SME) in a timely and efficient manner – striving to exceed quality customer service. Focus on the achievement of challengingservice levels with customer centricity crucial to all processes. Process insurance policies. Deliver telephone based support to customers & brokers on all aspects of general insurance underwriting. What are we looking for? Excellent telephone manner and communication skills. Good IT Skills – MS Office Suite. Strong focus on problem solving and achieve customer satisfaction to a high standard. An aptitude for telesales, to convert quotations into sales. Confidence and competence to follow up and close a deal. Maximise all potential new business leads and cross selling opportunities. Adherence to the clients underwriting guidelines. Self-motivate and self-driven. Good organisational skills and ability to prioritise work effectively. Adapt to business changes and developments. Be enthusiastic and focused on company goals. Desirable: Experience on the Open GI platform an advantage. Minimum of 2 years’ experience working in the Insurance Broking sector. CIP/APA/Grandfathered qualification required. Experience working in a similar environment. Apply for this job now or get in touch with Rena on 01 4690901. By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given. We Value Your Trust. This job originally appeared on

Date Added

342 days ago