Cache of job #13918099

Job Title

Customer Service

Employer

Matrix Recruitment

Location

Kildare; Wicklow, Carlow

Description

MATRIX RECRUITMENT are recruiting for a CUSTOMER SERVICE role for our client, a very successful manufacturer in Co. Carlow. You will work as part of the Customer Service team of six in a Permanent role and report to the Team Leader. Your new job. Key duties & responsibilities: Provide the highest standard of customer service , in an efficient and timely manner. Liaising with nationals and non-nationals in a clear telephone voice over the phone. Taking customer orders precisely and in detail. Loading customer orders onto the data system, Navision. Following-up and chasing Customers. Logging issues/complaints and investigating same, provide corrective actions. Liaising with internal and external personnel and clients, i.e. Shipping & Logistics. What are we looking for? Preferably third level qualification in business (or similar. Minimum 2 years industry experience, preferably in the manufacturing or engineering. Excellent communication skills , both oral and written. Excellent IT skills, including advanced Excel. Knowledge of Navision would be an advantage. Must be a team player, who is flexible and adaptable in their approach to day to day tasks, with a sense of urgency. Desirable: Knowledge of German or French language would be an advantage. By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given. We Value Your Trust. This job originally appeared on RecruitIreland.com.

Date Added

2086 days ago

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