Lead Business Analyst

Unum Ireland Ltd.

Carlow

Lead Business Analyst Unum Carlow is an ambitious, innovative Technology Centre working as a global team to drive digital transformation. Unum is one of the world's leading employee benefits providers. We are seeking individuals to join our team of talented IT professionals. If you thrive working in an agile, fast-paced, and delivery-focused environment Unum is for U. General Summary: This exciting new role requires a person who is comfortable bringing structure to ambiguous situations and creating frameworks that rapidly take a diverse group of stakeholders from idea through to implementation. This will include the development of complex business cases, solution definition, salesforce platform capability mapping and oversight of deliverables across a wide range of delivery teams. Key Duties and Responsibilities. • Working with senior business stakeholders to define the business case, and the capabilities required to achieve it. • Ensure platform capabilities map to the business process needs and required capabilities. • Leading multiple parties, including external consultancies and platform providers, in the creation and maintenance of capability delivery roadmaps. • Leads the definition of discovery, detailing of requirements and delivery roadmaps to achieve the business case. • Drive Alignment for Strategic goals and tactical demands. • Responsible for articulating business value, targeting Key Performance Indicators (KPIs), working with the technical architects to clarify business requirements. • Co-ordinates scheduling and design decisions as they relate to requirements, working with consultancies and leading platform providers as well as internal teams. • Work in conjunction with enterprise and technical architects to oversee and strategize business capabilities. Skills required. • Bachelor’s degree required, relevant professional qualification or acceptable industry experience. • 10+ years’ experience in Business Analysis or product ownership   • 4+ years of hands-on senior business analysis experience specific to CRM (Salesforce) configuration and customization within the Sales, Service cloud and Communities. • Takes a logical, analytical approach to problem solving and pays close attention to detail. • Demonstrates a metrics and financial mindset to ensure ROI for business. • Direct experience with implementing a green field Salesforce instance from setup to platform maturity a distinct advantage. • Proficient in Business process analysis, data modeling, and detailed functional design. • Excellent communication skills, both written and oral; ability to translate business strategy into business capability roadmaps. • Demonstrates strong leadership skills. Beneficial Skills. • Strong consulting experience required, gained either within a leading consulting or as an internal consulting capability. • Recognized Business Architecture or UX qualification. • Recognized Salesforce Platform certification   Unum and its family of businesses offer competitive pay and an excellent benefits package, world-class training and development, and a culture built on employee ideas. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to person’s race, religion, national origin, age, disability, marital status, family status, membership of the travelling community, gender or sexual orientation. Come join us if you’re interested in working in an exciting and challenging environment for a company that is on the move!.

682 days ago